Helpdesk Security
Connecting with Cisco VPN Client for Windows      
When you are off campus, some of Illinois State University's electronic services are unavailable to you unless you establish a VPN connection.
 
How to scan your computer with Ad-Aware      
Click Start > All Programs > Lavasoft Ad-Aware SE Personal > Ad-Aware SE Personal. You may see a message that states your definitions are old. Click OK. Click Connect and Ad-Aware will check for new definitions for Ad-Aware. If Ad-Aware finds a new definitions file, click OK. After Ad-Aware finishes updating, click Finish. Ad-Aware will now open. Click Start in the lower right-hand corner. Select Perform full system scan and click Next. (Figure 1) Ad-Aware will begin scanning your computer. This may take several minutes depending on your computer. When Ad-Aware is finished scanning, click Next.
 
How to scan your computer with Spybot Search      
Follow these steps to scan your computer with Spybot Search & Destroy. If you have not already done so, download and install Spybot Search and Destroy. If you just installed Spybot Search & Destroy, the Spybot S&D Wizard will appear. Click Next to pass through the wizard without completing any of its steps. The proceed with the directions below.
 
How to scan your computer with VundoFix      
If you are experiencing problems with pop-ups, ad software, spyware, or malware (or if your computer is acting strangely), you should scan it with VundoFix. VundoFix is an anti-spyware tool that can find and remove Virtumonde infections, which can be very hard for other anti-spyware applications to remove.
 
Profiling social websites like MySpace and Facebook      
Social networking websites like MySpace and Facebook are extremely popular in today's tech-saavy society. Part network of friends, part online diary, these social websites give you the means to post yourself online. Most social networking sites allow you to share photos, videos, opinions, stories, and memories. But when you post online, you may be sharing yourself with more than just your circle of friends.
 
5 Strategies for smart social networking      
When you sign up for a social networking site like MySpace or Facebook, the first thing you should do is check your privacy settings. Find out who has access to your profile, pictures, and other content. Can anyone on the Internet see it? Can you restrict who has access to your material? The answers to these questions-and the level of privacy you choose-should influence what you decide to post online.
 
How to avoid phishing scams and identity theft      
Phishing scams represent a serious threat. This article describes tactics used by phishing scammers and strategies to avoid identity theft.
 
How to protect yourself online      
For all its benefits, the Internet poses many dangers as well. Use these strategies to reduce your risk and to protect yourself online. When you use the Internet, there are many dangers to avoid. Viruses, spyware, and identity theft are some of the worst dangers you can face. Use the strategies in this document to reduce your risk and to protect yourself.
 
Network Bandwidth Management      
This Network Bandwidth Management document (PDF) explains how applications like email, games, and filesharing compete for available network bandwidth on campus. The Network Bandwidth Management document explains how applications like email, games, and filesharing compete for available network bandwidth on campus. Gold, Silver, Copper, and Bronze service levels protect the network resources critical to the University's mission.
 
Desktop Security Initiative      
The Desktop Security Initiative (DSI) is a campus-wide project to improve the security and productivity of campus workstations and better protect desktops against viruses and malware. OIS will provide automated software distribution and patch management to distribute anti-virus machines to Macintosh and PC systems, and Office and Windows software updates and patches to PC systems. Constituents will simply need to leave their machines on (and locked) overnight and periodically restart their computers. With this minimal requirement, constituents will be relieved of the manual effort of keeping their workstations protected and up to date.
 
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